Missing FC 27 Ultimate Edition Pre-Order Rewards

 redeemed an EA SPORTS FC 27 Ultimate Plus Edition code.

The game is working correctly. I had Early Access, and my PlayStation library shows the game as Ultimate Plus Edition.

I also checked my PlayStation account/services, where it specifically shows:

EA SPORTS FC 27 - Ultimate Edition Incentive

However, I have received NONE of the Ultimate Plus rewards in FC 27.

I am missing:

First 2,000 FC Points grant
Season 1 Premium Pass
85+ International ICON
Hall of FUT Player Pick
Additional Evolution Slot
All other Ultimate Plus Edition content

I have already tried the following:

Logged into FC 27 and Ultimate Team multiple times
Completely closed and restarted the game
Restarted my PS5
Checked my PlayStation licenses/services
Confirmed that the Ultimate Edition / Ultimate Edition Incentive entitlement exists on my PSN account

At this point, what am I supposed to do?

The code was successfully redeemed, PlayStation recognizes my Ultimate Edition entitlement, and I received Early Access, so the license itself was clearly activated.

However, absolutely none of the Ultimate Plus in-game content has been granted to my account.

Right now, I am essentially playing the Standard Edition with Early Access despite having redeemed an Ultimate Plus Edition code.

I have tried contacting EA Help, but live chat does not appear to be available, and the automated troubleshooting does not resolve the problem.

Is this a known entitlement issue?

Is there anything I can do from my side, or does EA need to manually correct the Ultimate Plus entitlements on my account?

I would really appreciate help from an EA Community Manager or someone who can escalate the issue, because the normal troubleshooting steps have not worked.

Ho acquistato la ultimate dopo aver preso la standard mi ha dato gli FC points ma non mi ha dato il pass è da tre giorni che parlo con l'assistenza che non sa che fare, io perlomeno pretendo un rimborso il problema risolto subitissimo e un tweet che state risolvendo il problema 

Anch'io ho lo stesso problema 

Its crazy that u still don’t have my pre order icon EA, game is already released and still nothing. 

crazy tbh      as you can see i have passed all required Obligations  and they just closed my case even tho it says within 24/48 hours      its been 12 days :(

Pre order the game months in advance missing alot of my rewards only got free premium pass 

Does this trick work for Xbox?

After buying the ultimate edition I only got the early acces.. still 0 fc points, 0 zero premium rewards season 1. Contacted EA 3 times and everytime they say that the issue is known but still nothing is solved.

I haven't received anything either; when will this be resolved? I've logged in several times and even played the game.

i have been waiting for two weeks to receive my icon pack and eafc points and hall of fut pick. support hasn't done anything and its pissing me off and yes i got the ultimate plus edition so it was before august 31st