Please help, played 3 drafts in a row and was winning the games in all 3 and I have been disconnected each time. As soon as my opponent forfeits, I get kicked out and a DNF message when I load back in. 45k coins down the drain because of this, unacceptable.
Exactly the same issue, but on rivals: https://forums.ea.com/discussions/fc-27-ultimate-team-en/disconnection-at-the-end-of-the-rivals-games/13731535
Community ManagerHey all, when this issue occurs what is the error that you are seeing?
To start with, let's take a couple of minutes to go through our connection troubleshooting steps here
Darko
I have already done everything written here and more.
Can you check this thread? Here are the troubleshooting steps I have already tried:
https://forums.ea.com/discussions/fc-27-ultimate-team-en/disconnection-at-the-end-of-the-rivals-games/13731535
Tried all troubleshooting steps you could possibly think of, my message says ‘The EA Servers are unable to process your request at the current moment. Please try again later.’
Same.
Please advise what can be done about this, I literally cannot play a game without getting booted out now.
Community ManagerHey all, if you continue to see issues, can you try a different network to see if that helps?
Using your phone as a mobile hotspot and data to test would be great if possible.
Let me know how you get on.
Darko
I will try it. BUT what does it change?
We are all using different networks already. Different countries, different network companies, different connections etc. Still we have exactly the same problem.
If it doesnt disconnect while using a hotspot, it isn't a sustainable solution.
If it does disconnect while using a hotspot, what is the solution?
Are EA guys working on this end game disconnections? Is it reported? Because it is NOT a new thing, same issue was on FC26 too.
Can you suggest what should we do if hotspot method you mentioned working or doesnt working?
And look at my connection report. It is perfect.
Here are the troubleshooting steps I have already tried:
1- Assigned a static IP to my XBOX.
2- Enabled DMZ on my router.
3- Disabled SIP ALG on my router.
4- Changed my DNS settings to 1.1.1.1 / 1.0.0.1.
5- Deleted my active squad and created a brand-new one.
Unfortunately, none of the above solutions worked.
Tried all the above too, no luck. Clearly a server side issue, is there no way you can connect us both to somebody who can check our connection history and run diagnostics to figure it out?
