Sunchronisation issue on playtime between console and compagnon/web app

Hello,

i have issue of synchronisation, my playtime is still not the real data compared to the one on my console. I played Ultimate team before on Amazon Luna for EaFc26 but after Eafc27 was released my compagnon/web app switched on eafc27 before me even having the game. That created me an eafc27 pc version on the app. However when I decided to purchase Eafc27, since Luna does have the game, I bought it on PS5. I logged onto my ea account and that also created me another version of Eafc27 on the app for PS5. Now I have two Personas on compagnon/web app (pc version and ps5 version). The problem is my ultimate market on compagnon/web app is still locked because of the fact that my playtime on PC is 0 hour while the ps5 playtime is more than 200 hours and the compagnon/web app playtime follows the one of the pc version even though I selected the ps5 persona on the apps and can’t access pc persona when I select it. So to resume, the playtime on the compagnon and web app is not retrieving the actual ps5 console playtime but pc playtime. And the app consider me as a new user with 0 hour and 0 match played and that why it still locked the transfert market on apps. For information I made sure on console that the setting to share personal data is checked and I also already logged out/in , disconnected, cleared out data, uninstall/reinstalled the app but nothing has changed. That why I need help to remove Eafc27 pc version from my ultimate team/online account without affecting my current progress on ps5 version and i have the playtime data on both console and apps. Thank you in advance for your helps.