Urgent Appeal to Lift 28-Day FC27 Suspension

thx  I've already submitted an appeal, but haven't received a reply in two days. This is taking too long. Is there any way to get an update?

KaiserYingQing​,

It can take a few days to get a response. Just be careful not to continue your case as that will pull it out of the queue, and it'll take longer for them to get to you. I can only ask that you're patient while they work.

Dear EA Support Team,

I am appealing my 28-day suspension from EA SPORTS FC 27 and request that it be lifted as soon as possible. I have never used cheats or arranged or traded wins.

This account is new, but I am a long-time FIFA/EA FC player. My high Champions win rate reflects my experience and skill.

Attached is my FC Points purchase history. I have invested heavily in this account. My starting XI includes a first-owner Mbappe and is worth approximately 7-8 million coins. I have no reason to risk this investment by cheating or boosting matches.

I cannot afford to wait 28 days. I have upcoming matches to play, and the suspension prevents me from participating in four weeks of events and opening packs. This would cause a substantial loss of rewards, progress, and value.

It's already the fifth day, and I still haven't received a single response. Your Terms of Service team is incredibly inefficient. Compared with the customer support teams at other game companies, you should be ashamed of yourselves. I am absolutely furious.

My case is #256416963

EA_Mahonia​ EA_Dennis​ EA_DanaB​ EA_Dmitryi​ EA_Barry​ EA_Hux​ EA_Edu​ EA_Vendcera​ 

？？？？

KaiserYingQing​,

I've merged your thread with your old one. Again, we can't help with bans here on the forums. I can only ask that you're patient while our team works. I understand that you're frustrated, but we can't do anything here to make your appeal go faster.