Forum Discussion

6oghxzb6wbnm's avatar
6oghxzb6wbnm
Newcomer
3 days ago

‎Problem with account rollbacks‎

Hello EA Support,

 

I lost access to my FC Mobile account because my previous Android phone is completely broken. I am now using an iPhone.

 

My old in-game username: Ahmad1wex 

My team OVR was around:123

 

I don't have my old UID because the phone is dead. Please help me recover my team and link it to my new device. Thank you.

 

1 Reply

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    3 days ago

    Hey 6oghxzb6wbnm​,

    We're unable to make any changes to your account via the forums, however you're only able to recover access if you had previously linked your account. Please see the page below for details on recovering lost or missing progress.

    Restore lost mobile game progress

    We would not be able to make any other changes aside from those listed in the link above, please give that a try next time you have a chance. Thanks!