Forum Discussion

Futbolsanati's avatar
Futbolsanati
Seasoned Newcomer
1 day ago

10 draft pack

I bought a ten-pack draft from the store, but the game kicked me out and my gems were wasted; please fix this.

 

 

1 Reply

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    14 hours ago

    Hi there. A game crash would not cause the content to be lost. You should either keep your Gems or receive the pack contents. Feel free to contact our support team so they can review your account and purchase history and check what happened.