Account Locked – Error Code: 0x00102710

Please help, I get a message after logging in, but I don't have any bans or suspensions in my history.

,,SORRY

Suspended Account[ 0x00102710]

Sorry, your account has been banned for hours. Please visit help.ea.com

for more details

[DvOlrGH9TLGa1rt6AUpZyQ|keB45-4sS3qgUGWAwsDJTw]

Hello EA Support Team,

My FC Mobile account has been suspended with the error code: 0x00102710.

I believe this suspension may have happened by mistake.

I always play the game fairly and I have never used any hacks, cheats, or illegal tools.

I respect EA’s rules and I enjoy playing FC Mobile regularly.

If there was any unusual activity detected, it may have been caused by network/VPN or automatic login issues.

I kindly request you to please check my account again and remove the suspension if possible.

I’d be very grateful if you review my account and allow me to continue playing normally.

Here are my details:

While I was playing on Thursday my account got suspension for awhile and returned again after that got suspended for now i ask Ea .Com to solve this problem handly by themselves please hurry my Gmail is mailto:[edit: email address removed] 

I hope you understand me

Subject: Account login issue – Error 0x00102710

Hi EA Support,

I have been unable to log in to my FC Mobile account for several days.

Every time I try to enter the game, I receive the following error:

Error Code: 0x00102710

I already removed all external apps, reinstalled the game, changed networks, and restarted my device, but the issue still exists.

Please review my account and remove the suspension so I can access my game again.

Account Email: [edit: email address removed]

EA ID (IGN): ABOYOUNES

Region: Egypt

Thanks in advance.

 Hello EA Support Team, My account has been unfairly banned for more than a week, and this is completely unacceptable. I have never used any hacks, exploits, or illegal tools, and I strongly reject the reason behind this comment. I demand an immediate review of my account and the removal of this wrongful ban. It is extremely frustrating to be punished for something I did not do, and I expect a fast and serious response from your team. Please check my account activity clearly — you will find no violations at all. I am ready to provide any proof or details if needed. I need this issue resolved NOW. Thank you. The account registered on: [edit: email address removed]

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Follow the outlined process, please -> [GUIDE] EA Account Help: Banned Account | EA Forums - 12684888 

Posting your "I did not hack" story on EA forums isn't going to help your case, as forums do not deal with bans/suspensions. 

Hesabım [0x00102710] hatası ile askıya alınmıştır.

İlk itirazıma (Konu No: #231052425) rağmen hesap açılmadı ve yasağın kesin süresi bana bildirilmedi.

Lütfen hesabımı kontrol edin ve yasağın kaç gün olduğunu söyleyin.

Hesap Bilgilerim: REALMADRİD ve 863440604126253057."

I do have a picture of my game got banned error code0x00102710 it said I got banned for an hour but today is day 2 of getting banned 

After I look over in help.ea.com it show that I have no penalty ban recently. Please watch my game history again maybe it was a bug in game I try clear cache and re- download 

Please take a look at this and help me fix my account that I spent money on Thanks you.

Sama here got ban for no reason