Hey cuxa6cjb0cef,
Please see the steps on this page to get in touch with our support team so they can take a look with you.
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Community ManagerHey cuxa6cjb0cef,
Please see the steps on this page to get in touch with our support team so they can take a look with you.
We aren't able to make any changes to your account on the forums, but if you grab your User ID and go through the above link you'll be able to contact support.
Subject: URGENT: Lost EA FC Mobile Account – CR7Omar (Real Madrid, 111+ OVR)
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Dear EA Support Team,
I am writing to urgently request your assistance in recovering my lost EA FC Mobile account.
Here are the key details of my original account:
Account Name: CR7Omar
Team OVR: Over 111
Home Team: Real Madrid
Platform: Android
Login Method Used: Google (Gmail)
Email Address: [edit: email address removed]
Device: Vivo V2026
Last Access Date: [Please insert the most recent date you remember playing]
Recently, when I opened the app and logged in using my regular Google account, a completely new account was created instead of restoring my original team. I did not intentionally create a new account, uninstall the app, or change login details. I’ve invested a great deal of time into this team, and I would be extremely grateful for your help in recovering it.
Please let me know if you require any additional details to verify ownership.
Thank you very much for your time and support.
Best regards,
Andrew
[edit: email address removed]
