Forum Discussion

pw5pyxpjae9u's avatar
pw5pyxpjae9u
New Novice
1 day ago
Solved

Account suspended unjustly

My account (ID: <removed>) has been suspended for 2,160 hours, similar to other players who received unjust bans without any actual violations. I have never broken any rules, terms of service, or fair play guidelines, and I have never done anything outside the rules of fair play at all.

Please review my case, check my account history, and lift the suspension as soon as possible. Thank you.

[CM edit - adjusted title and removed User ID for account security]

  • Hey pw5pyxpjae9u​​, 

    If you feel that an action was placed on your account incorrectly, please follow these steps to create an appeal so our Terms of Service team can take another look. They'll have the right tools and records to review this for you, as we're unable to make any changes or discuss account details here on the forums. 

    Once you create the appeal, please keep an eye on your case history page, and the ToS team will reach out via email once that review is complete. Thanks!

1 Reply

  • EA_mplsnow's avatar
    EA_mplsnow
    Icon for Community Manager rankCommunity Manager
    1 day ago

    Hey pw5pyxpjae9u​​, 

    If you feel that an action was placed on your account incorrectly, please follow these steps to create an appeal so our Terms of Service team can take another look. They'll have the right tools and records to review this for you, as we're unable to make any changes or discuss account details here on the forums. 

    Once you create the appeal, please keep an eye on your case history page, and the ToS team will reach out via email once that review is complete. Thanks!