Forum Discussion

NinjaKillerYG's avatar
NinjaKillerYG
Newcomer
4 days ago
Solved

Account suspension

my account got suspended for no reason for 90 days  
android
  • EA_cuervo's avatar
    EA_cuervo
    3 days ago

    Hi there,

    I’m sorry you’re dealing with this. We’re not able to review, remove, or change suspensions through the EA Forums.

    If you believe the 90-day suspension was applied by mistake, you’ll need to submit an appeal. You can find the steps here: https://help.ea.com/en/articles/security-and-rules/locked-banned-suspended-accounts/

    Once your appeal has been submitted, you’ll need to wait for that team to complete their review and contact you with the outcome. I know that may not be the answer you were hoping for, but they’re the only team that can review the suspension and make any changes to it.

EA_cuervo's avatar
EA_cuervo
Icon for Community Manager rankCommunity Manager
3 days ago

Hi there,

I’m sorry you’re dealing with this. We’re not able to review, remove, or change suspensions through the EA Forums.

If you believe the 90-day suspension was applied by mistake, you’ll need to submit an appeal. You can find the steps here: https://help.ea.com/en/articles/security-and-rules/locked-banned-suspended-accounts/

Once your appeal has been submitted, you’ll need to wait for that team to complete their review and contact you with the outcome. I know that may not be the answer you were hoping for, but they’re the only team that can review the suspension and make any changes to it.

Recent Discussions