App suddenly crashing mid-match
I’ve now experienced two mid-match crashes—one in the Code Neon event and one in the new UCL Road to the Finals event. These occurred within the space of 30 minutes after the app update with the UCL ...
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EA_Pulsar
Community Manager
Community ManagerIf you are experiencing any issues, please send me a direct message with the following information:
- Device name and model
- Current OS version installed
- The exact moment in the game when it crashes
- Your account's User ID
Thank you!
The app just crashed again during a Round 4 Scouting Camp match. I cleared my cache less than 24 hours ago, and, as I reported earlier I have the latest iOS and plenty of storage available on my iPad. I also executed a hard shutdown and reboot yesterday, so I’ve pretty much exhausted all of the basic troubleshooting advice. Yet the app continues to crash during gameplay almost daily. This wasn’t happening until the update with the new UCL event. I’ve been playing for months with not a single crash and now it’s been seven times in like four days.
i think the app itself is the problem, not working properly on iPadOS
