Dear EA Support Team,
I hope you are doing well. I am writing to request a review of my EA account, which has been recently suspended with the error code 0x00102710.
believe that this suspension may have been a mistake, and I would like to clarify my situation:
- I have not used any cheating software, hacks, exploits, or third-party tools while playing FC Mobile.
- I have never purchased or transferred coins illegally.
- I only play the game normally on my personal device, without modifying any files or using unauthorized applications.
- I did not violate any rules intentionally and always try to follow EA’s Terms of Service.
Because the game did not show the duration of the suspension, I am unable to understand the exact reason. Therefore, I kindly ask your team to:
- Review my account status
- Explain the reason for the suspension
- Restore my account if possible
Here is my account information:
- Player Name: MKjr9717
- Email EA: [edit: email address removed]
- Device Used: Huawei kirin 710A
- Country: south Africa
Thank you for your time and support.
I look forward to your response.
Best regards,
