Forum Discussion

2 years ago

Solved

[Asking for Information] Last Transaction Still Processing

Hello there, i wanna report some problem who make me cannot top up on ea fc games, the problem start when the last day of fifa mobile exist and until now i cannot make any purchase on game, please pl...

mendozzamagic
2 years ago
@1170d5abf4a902b1 contact customer service via the in-game settings menu (and don't post your user if online - only provide to customer service)

mendozzamagic

Hero+

2 years ago

@1170d5abf4a902b1 contact customer service via the in-game settings menu (and don't post your user if online - only provide to customer service)

retrofuture17

2 years ago

I contacted customer service in-game about this but they directed me here via link, I'm really confused cause I won't be able to purchase the coming star pass of fc mobile and its becoming really frustrating

retrofuture17
2 years ago
Please help 🙏
- EA_Illium
  Community Manager
  2 years ago
  Hi @retrofuture17, Apologies to confirm, you already reached out to support to take a look at your account. Did you do so via the in-game option?
  - retrofuture17
    2 years ago
    Yes I already reached out via in game.
    Here are some screenshots
w6ktj5uy65xt
2 years ago
I have the same issue