[Asking for information]
Hey Everyone,
If you are running into an issue with FC Mobile and running into the error "Purchase Failed - your last transaction is still being processed..."
Try verifying the following information first.
- Your last purchase shows as completed/finalized
- You have no pending updates
- Try closing all apps running, and relaunching FC Mobile.
If you continue running into issues try going through the following steps based on your device:
Mobile (Android)
Troubleshooting EA mobile games on Android devices
Mobile (iPad and iPhone)
Troubleshooting EA mobile games on iPad and iPhone
If the above does not help, please let us know the following:
- Player ID (Select the setting icon > UID):
- Are you getting an error message? (If so what is it?)
- What Device (make/model) are you using?
- If possible, share a Screenshot or Clip...
- Do you have any device or app updates pending?
Thanks!
