Forum Discussion

mnl4sw6ukrs1's avatar
mnl4sw6ukrs1
Newcomer
8 days ago

error

I would like to report a serious issue in the game.

 

I was only one match away from reaching FC Champion, but at that crucial moment, the game suddenly displayed a “Resource Download Error,” which prevented me from playing properly. Because of this issue, I lost my promotion chance to FC Champion and was also given a loss for the match.

 

This is not a minor problem. Issues like this severely affect the player experience, especially during important promotion matches, causing significant frustration and disappointment. I believe I am not the only player experiencing this problem, as many others are facing the same issue as well.

 

I sincerely hope the team will take this matter seriously, investigate the cause, and fix the issue as soon as possible to prevent it from happening again in the future. I also hope affected players can receive fair compensation or proper handling for the losses caused by this error.

 

Thank you for your attention, and I look forward to your response.

[Image removed - UID visible. - CM]

 

4 Replies

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    8 days ago

    mnl4sw6ukrs1​ 

    This is a device connectivity issue. Please try switching between Wi-Fi and Mobile Data or otherwise troubleshoot your online connection. Thank you. EA_Barry.

  • wqgzxa5pmrvv's avatar
    wqgzxa5pmrvv
    New Rookie
    7 days ago

    My problem was answered, not only by pretending to create a forum to address the problem, but when informed about the problem, it was never resolved. Especially bugs from your EA server, cheaters. It's not just me who experienced it; many other players have too. Instead, it's blamed on the player's device not supporting the signal. Try playing first and experience it.

    my account wqgzxa5pmrvv

  • The developer never addressed this issue, I experienced it too. Because the developer doesn't feel what we as players feel.

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    7 days ago

    wqgzxa5pmrvv​ 

    If you are experiencing the same connectivity issue as mnl4sw6ukrs1​ , please confirm connectivity and retry. Otherwise, if you have another issue, please create your own forum topic. Thank you. EA_Barry.