Forum Discussion

2 years ago

Solved

[Asking for Information] Last Transaction Still Processing

Hello there, i wanna report some problem who make me cannot top up on ea fc games, the problem start when the last day of fifa mobile exist and until now i cannot make any purchase on game, please pl...

mendozzamagic
2 years ago
@1170d5abf4a902b1 contact customer service via the in-game settings menu (and don't post your user if online - only provide to customer service)

mendozzamagic

Hero+

2 years ago

@1170d5abf4a902b1 contact customer service via the in-game settings menu (and don't post your user if online - only provide to customer service)

3ccc6757c2e5dcc

2 years ago

They can not help us

sokoand
2 years ago
The store is not working! Shows a transaction error and asks to log in to the app store! Apple support indicated that the purchase request does not reach them.
- EA_Illium
  Community Manager
  2 years ago
  Hi @sokoand Can we try going through the following and checking if this continues?
  
  Mobile (iPad and iPhone)
  
  Troubleshooting EA mobile games on iPad and iPhone
  - sokoand
    2 years ago
    I've already done all this, but the store still doesn't work!
ramjanali939
2 years ago
What problem do face! It’s been month I can’t buy anything from store
- Sanyosa
  Seasoned Ace
  2 years ago
  @ramjanali939 https://answers.ea.com/t5/Bug-Reports/Asking-for-Information-Last-Transaction-Still-Processing/m-p/13147057#M605