Ballon dor nominese bug

Hello, I’m having a problem with the FC Mobile Ballon d’Or event. I spent 1,500 tokens to reveal the full list of nominees. The tokens were deducted and the missions are marked as completed, but the players are still appearing as black silhouettes.

I kindly ask you to investigate this issue and either refund my 1,500 tokens or fix the bug.

I’ve attached screenshots as proof.

Thank you.