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jen80mamcjri's avatar
jen80mamcjri
Seasoned Newcomer
20 hours ago
Solved

Banned

When I finished vs attack match ,I got a message include that i get suspended and banned and saw your video to fix it but it didn't work , I hope you return my account and I can play

  • Hey jen80mamcjri​,

    Unfortunately we can't help with bans here on the forums, but if you reach out to our terms of service team they'll be able to take a look into your ban for you. It can take a few days for them to finish looking into your dispute, so if you've already reached out I can only ask that you're patient while they work.

1 Reply

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    9 hours ago

    Hey jen80mamcjri​,

    Unfortunately we can't help with bans here on the forums, but if you reach out to our terms of service team they'll be able to take a look into your ban for you. It can take a few days for them to finish looking into your dispute, so if you've already reached out I can only ask that you're patient while they work.