Forum Discussion

6d5an0xbcqs3's avatar
6d5an0xbcqs3
Newcomer
3 days ago

Bug in Web store

in my fc mobile account already tried to buy on the web and does not leave me, says that I have already bought that item when I have not done it, or that I am on the website of the wrong country, can you fix that please? 

1 Reply

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    3 days ago

    Hi there. I can see you’re having some trouble with the FC Mobile Webstore. Could you please confirm your country/region? Also, are you using a VPN at the time of purchase? Does the same issue happen when you try a different web browser?