Forum Discussion

Leogigih's avatar
2 years ago

Bug, stuck claim a pack

I keep claim a pack that i got from a quest but it always appear about “internet connection” again n again.. i can’t play or running the game anymore.. only claim n loading error n claim over and over 

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6 Replies

  • Leogigih's avatar
    Leogigih
    2 years ago

    i already re download the game, but i have to keep claim that pack.. and i’m using iphone

  • mendozzamagic's avatar
    mendozzamagic
    Hero+
    2 years ago
    @Leogigih Ok - cool - there must be an issue with your account info … contact customer service and explain what is going on.

    Can you access the in game settings menu to contact them?
  • Leogigih's avatar
    Leogigih
    2 years ago

    Nope, that’s why i contact n report the bug in this hq. When i’m logged in to the game always appear claim packs and internet connection error.. idk what happend to my account. Weird