Cannot receive rewards
Product: EA SPORTS FC Mobile Platform:Android What's your device's make and model? Xiaomi13 What's your device's firmware? Android 14 What is your game version? MLS activity In what game mode d...
Forum Discussion
Yes,but still not receive it yet,i think this is bug
@myopkit2 Then contact customer service and tell them that you have missing rewards - don’t mention the word bug, they will just send you here.
There are no other reports of the end claim not opening, so it might be an account issue, which only customer service can fix.
Have you tried clearing your device caches and logging back in?
There are no other reports of the end claim not opening, so it might be an account issue, which only customer service can fix.
Have you tried clearing your device caches and logging back in?
I have finished all the steps method and just wait,aman ask me to wait or find methods on this website,not work and I need to send this post on here🙄smh
- @myopkit2 yep - as @Sanyosa has mentioned - from what you have provided we can't tell if each node of the frozen balls has been claimed.
Unfortunately too, the screen shot you show of the end claim is exactly how mine looks having claimed the reward (i claimed a Mascherano), so there is not much we can diagnose on the forums.
What i can tell you is that there is no indication that there is an issue with the claim, and there have not as far as i can tell been any other reports of the issue.
I know this might sound like a silly question, but you do know that you can only claim one of the end prizes? (i only ask because it has happened before)What I want to say is that I have clearly known all the steps,all the information,and tried to use all the methods I have known in FC Mobile. Just stop passing the buck on me; this is not my fault. I can show all the photos, but the figure doesn't show that I have claimed the reward, and I haven't claimed the reward at all.
