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nt87sfifj70u's avatar
nt87sfifj70u
Newcomer
1 day ago

Can't claim compensation

Hello, why can't I claim this compensation?

UID: <removed>

[CM edit - descriptive title and removed User ID for account security]

ios

1 Reply

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    6 hours ago

    Hi there, and welcome to the forums!
    You don't claim items directly from the Announcements tab. That's just an informational notice letting you know the grant took place, and the banner often stays visible even after you've already collected your rewards.

    The compensation has already been delivered directly to your in-game Inbox.

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