Forum Discussion

0zdk34q5ui9v's avatar
0zdk34q5ui9v
Newcomer
15 hours ago

Can't log in to The game

I have tried so many times to log into my account and play but every time i get a message saying "can't log in" i restarted my phone, and changed the wifi, i tried many things. 

1 Reply

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    2 hours ago

    Hi there. Since restarting your phone and changing networks did not help, please first make sure your progress was linked to an EA Account, Google Play, Game Center, Facebook, or another login method. Please do not clear the game’s data or reinstall it unless you know the account was linked.

    1. Check that FC Mobile and your phone’s operating system are fully updated.
    2. On Android, open Settings - Apps - FC Mobile - Storage and clear the cache only, then restart the game.
    3. Try logging in using the same method you originally used for the account.
    4. Test it on another device if possible