Forum Discussion
auiac6caqeze
2 years agoRising Scout
I have a friend that has the issue of not being able to make a pick even though he's collected all of the players
mendozzamagic
2 years agoHero+
@auiac6caqeze i would suggest that your friend has probably already claimed a player, and therefore they can't reshuffle and can't have a second pick.
They can try customer service via the in-game settings menu - tell them to ask customer service to check their game logs because they don't think they have claimed that prize yet - customer service should be able to confirm if they have recieved a reward from that screen or not.
They can try customer service via the in-game settings menu - tell them to ask customer service to check their game logs because they don't think they have claimed that prize yet - customer service should be able to confirm if they have recieved a reward from that screen or not.