Can't take the Gift from Recruitmen Mystery

Product: EA SPORTS FC Mobile
Platform:Android Phone
What's your device's make and model? Xiaomi 13T
What's your device's firmware? ANDROID MIUI
What is your game version? EA FC Mobile
In what game mode did the bug occur? Live Event
How often does the bug occur? Often (50% - 99%)
What happens when the bug occurs? I can't the gift from event Recruitmen Mystery.. The Gift not chance since PLAYER Cucurela. The gift box not chance.
What time did you see the bug? (HH:MM AM/PM) 12:00 AM

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