Forum Discussion

Emkleff's avatar
Emkleff
Rising Newcomer
2 days ago

Code redeem

I keep getting error messages when I try redeeming any codes for gift

2 Replies

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    2 days ago

    Hi there. Welcome to our forums. Thanks for sharing the screenshot. It looks like you may be signed in with a different EA Account than the one you're using in the game. 

    Could you double-check that you're logging in with the correct account credentials? It may also help to clear your browser's cache and cookies, or try signing in using an incognito/private browsing window to rule out any cached login data.

  • Emkleff's avatar
    Emkleff
    Rising Newcomer
    2 days ago

    I keep getting same

    error messages