Complaint Regarding Pack Rewards in EA Sports FC Mobile

Dear EA Sports Support Team,

I hope this message finds you well.

I am writing to express my concern regarding the pack rewards in EA Sports FC Mobile. Despite opening numerous packs using both earned and purchased resources, I consistently receive low-rated or duplicate players. This has been a recurring issue, and it has greatly affected my overall gaming experience and enjoyment.

I understand that player rewards are based on probability, but the lack of valuable or high-rated players over an extended period seems unusually unfair. I would appreciate it if you could look into my account and review the pack reward history to ensure everything is functioning correctly.

As a dedicated player and supporter of the EA FC franchise, I hope you can address this issue or offer some form of compensation or explanation.

Thank you for your time and assistance. I look forward to your response.