If it's been 32 hours, then I'd recommend gathering your proof of purchase and reaching out to our live support team via the in-game help option. They'll be able to take a look into this for you.
Community ManagerHey klfyl6t91645,
Sometimes it can take up to 24 hours for the transaction to finish processing and for you to get your items. When did you make your purchase, exactly?
I purchase like 32 hours ago and dont give me and 6 horus ago i top up again and same didnt give me an free itemm.
Community ManagerIf it's been 32 hours, then I'd recommend gathering your proof of purchase and reaching out to our live support team via the in-game help option. They'll be able to take a look into this for you.
