Re: Disconnection Error

 

Hello EA SPORTS Support Team,

I’m experiencing a serious issue with FC Mobile. Every time I try to start a Head-to-Head (H2H) match, the game disconnects and sends me back to the home screen without allowing me to play.

This happens on both Wi-Fi and mobile data. I’ve already lost approximately 10 H2H stars because of these repeated disconnections.

My FC Mobile UID: Removed

Please investigate and fix this issue as soon as possible. I would also like to request restoration of my lost H2H stars, as these losses were caused by technical issues rather than gameplay.

Thank you for your assistance.