Forum Discussion

2jpz8szu6hof's avatar
2jpz8szu6hof
Newcomer
5 hours ago

Block my acc

I want to refund but apple rejected so I do not get any money.However my Fc mobile account has been blocked so I want to help me unblock my account name is. Marco683’If you do not want to unblock I will find apple to refund all the money

1 Reply

  • EA_Salmon's avatar
    EA_Salmon
    Icon for Community Manager rankCommunity Manager
    1 hour ago

    Hi 2jpz8szu6hof​,

    Thanks for reaching out!

    I'm sorry to hear about your FC Mobile account restriction and the difficulties you've experienced with your refund request. I understand how frustrating this must be, especially when you've made purchases in the game.

    If you believe your account was restricted incorrectly, I'd recommend contacting our support team through the webform to submit an appeal.

    You can also refer to our Ban Appeal Guide for more information about the appeal process.

    Unfortunately, we're unable to review or overturn account restrictions or process Apple refunds from the forum side. Ban appeals are handled by our Terms of Service (ToS) team.

    I understand this isn't the outcome you were hoping for, and I appreciate your patience.

    Thanks for your understanding!