Hi 2jpz8szu6hof,
Thanks for reaching out!
I'm sorry to hear about your FC Mobile account restriction and the difficulties you've experienced with your refund request. I understand how frustrating this must be, especially when you've made purchases in the game.
If you believe your account was restricted incorrectly, I'd recommend contacting our support team through the webform to submit an appeal.
You can also refer to our Ban Appeal Guide for more information about the appeal process.
Unfortunately, we're unable to review or overturn account restrictions or process Apple refunds from the forum side. Ban appeals are handled by our Terms of Service (ToS) team.
I understand this isn't the outcome you were hoping for, and I appreciate your patience.
Thanks for your understanding!