Ea account connection for redemption
Product: EA SPORTS FC Mobile Platform:Android What's your device's make and model? Samsung A53 What's your device's firmware? A5360ZHS8DXC1 What is your game version? 21.0.05 In what game mode d...
Forum Discussion
EA_Illium
EA Staff (Retired)
EA Staff (Retired)Hi @shorvberg, to confirm in-game do you have an option to manage account in settings, after you linked your EA account?
It's more complicated for me at the moment, as I used an agent's suggested solution to try to solve this which resulted in having a different ea fc account associated with my main account.
But yes, I did have the option to go to my ea account settings from my ea fc account.
- EA_IlliumHi @shorvberg, Apologies to confirm you unlinked your FC Mobile game and linked another mobile game?
- @EA_Illium The live chat agent suggested a fix from Madden would work for me with this. It involved a fresh install of ea fc on a new device, then logging in to my ea fc account via ea account on the fresh install. Instead, it resulted in the new account on the fresh install binding to my ea account. This is only possible if my ea account wasn't associated with my ea fc account, despite my ea fc account telling me it was.
so now my ea account is bound to a fresh account that i never wanted and my ea fc team cannot have my ea account bound to it.- EA_IlliumHi @shorvberg, To confirm when you started on a new device did you sign into the connected platform your have your main game backed up to?
