Ea account connection for redemption
Product: EA SPORTS FC Mobile Platform:Android What's your device's make and model? Samsung A53 What's your device's firmware? A5360ZHS8DXC1 What is your game version? 21.0.05 In what game mode d...
Forum Discussion
@EA_Illium The live chat agent suggested a fix from Madden would work for me with this. It involved a fresh install of ea fc on a new device, then logging in to my ea fc account via ea account on the fresh install. Instead, it resulted in the new account on the fresh install binding to my ea account. This is only possible if my ea account wasn't associated with my ea fc account, despite my ea fc account telling me it was.
so now my ea account is bound to a fresh account that i never wanted and my ea fc team cannot have my ea account bound to it.
so now my ea account is bound to a fresh account that i never wanted and my ea fc team cannot have my ea account bound to it.
EA_Illium
EA Staff (Retired)
EA Staff (Retired)Hi @shorvberg, To confirm when you started on a new device did you sign into the connected platform your have your main game backed up to?
- @EA_Illium I thought I did, by selecting ea account as sign in method. However, my ea account, for some reason, did not recognize that it already had my normal account connected. So it connected that new account to my ea account.
My normal account still thinks it's connected to my ea account but my ea account doesn't recognize it.- EA_IlliumHi @shorvberg, What was the original account you used to back up your main FC Mobile game? (EA Account, Google Play, Apple ID, Game Center, or Facebook.)
- @EA_Illium I log in using google play
