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n4e4badeplk8's avatar
n4e4badeplk8
Newcomer
14 hours ago

EA ACCOUNT LOGIN PROBLEM

In my friends acc

When entering the Gmail 

The Gmail doesn't recieve the otp even after resending it many times

He Having problem in redeeming codes cause of unable to log in to ea account in browser 

Uid - [removed]

android

1 Reply

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    13 hours ago

    Hi. Thanks for joining our forum. I understand that you are helping your friend with this account issue.
    This usually happens when EA verification emails are being blocked or the wrong EA account is being used.

    Please try these steps first:

    1. Check Spam/Promotions and other folders in Gmail.
    2. Wait 5–10 minutes before pressing resend again.
    3. Search Gmail for emails from:
      • EA@e.ea.com
      • noreply@ea.com
    4. Make sure the Gmail inbox is not full (just in case).
    5. Try logging in from another browser or clear browser cache/cookies.
    6. Confirm which EA account/email is actually linked to the game and test other emails.

    If the verification emails still do not arrive, contact EA Support because they may need to manually help recover or update the account verification method. 

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