EA FC Mobile 27 – Online Matchmaking Failure and 100% Loading Issue
Dear EA Support Team,
I am experiencing a serious issue with online matches in EA SPORTS FC Mobile 27, which started on the evening of November 4, 2026.
The game works normally until I enter the online match section. However, when I try to start a match, the following issues occur:
- Without a VPN: The game gets stuck at 100% loading and the match never starts.
- With a VPN: The matchmaking system fails to find an opponent, and the match cannot begin.
- Different internet connections: I have tested multiple internet connections, but the issue persists.
- Troubleshooting: I have already tried the default game settings and other basic troubleshooting steps, but nothing has resolved the problem.
Importantly, no online matches can be played at all.
I am concerned that this issue may be related to regional restrictions, server connectivity problems, or a disruption affecting players in certain countries, including Iran.
Could you please investigate the following?
- Are there any known server-side issues affecting EA SPORTS FC Mobile 27 matchmaking?
- Are players connecting from Iran or other specific regions experiencing similar problems?
- Have there been any recent changes to regional access policies or server connectivity?
- Can your technical team investigate why online matches remain stuck at 100% loading without a VPN, while matchmaking fails when using a VPN?
I would appreciate a clear explanation of the cause and any information regarding a possible fix.
Thank you for your time and assistance.
Best regards,
An EA SPORTS FC Mobile 27 player