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q12wpib6j75n's avatar
q12wpib6j75n
Newcomer
4 months ago
Solved

Extra time blacked out

Since yesterdays update on fc mobile 25 

They say that I used the 10k and the free picks while I hadn't

Give us compensation or fix the bug

  • Hi q12wpib6j75n​,

    Good news! We released an update last Friday, and all the reports since have confirmed that it did the trick! This issue is now resolved. 

    Huge thanks for hanging in there, and thanks again for reaching out to help flag this.

    Happy Gaming o/

    EA_Lanna

2 Replies

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  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    4 months ago

    Hi q12wpib6j75n​, thanks for flagging this. We’re looking into it. In the meantime, could you note down your User ID (don't post it here, keep it somewhere safe), then restart your device and sign back in? It might help sync your account.

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    3 months ago

    Hi q12wpib6j75n​,

    Good news! We released an update last Friday, and all the reports since have confirmed that it did the trick! This issue is now resolved. 

    Huge thanks for hanging in there, and thanks again for reaching out to help flag this.

    Happy Gaming o/

    EA_Lanna

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