Hi ygvi6r048ubc,
Good news! We released an update last Friday, and all the reports since have confirmed that it did the trick! This issue is now resolved.
Huge thanks for hanging in there, and thanks again for reaching out to help flag this.
Happy Gaming o/
EA_Lanna
Community ManagerHi ygvi6r048ubc, thanks for the heads up. This is on our radar and we’re looking into it. In the meantime, could you note down your User ID, then restart your device and sign back in? It might help sync your account.
My User id is *snip*
(CM: Edited to remove User ID. Keep it secret, keep it safe! 🧙♂️)
Community ManagerHey ygvi6r048ubc, I've quickly edited your post to remove your ID—it's best to keep that private. It's good that you have a copy for your own safekeeping. It'll come in handy in case you need to contact the support team.
