Its been 2 days straight that i cannot claim my Free and 10k extra time packs but 40k and other packs are available to redeem. No i haven't claimed it already and I've been playing this game for a while now.
Hi 23f7042e9acd68af, s1dy8yr9bx51 and kimoelsheikh591,
We released a new update today. Can you see if it's fixed this for you?
Thanks,
EA_Lanna
I have the same problem
I have the same problem
Community ManagerThank you for reporting this issue. Our team will investigate to determine what may be causing it. Please restart your device and sign back in to help synchronize your account.
I also have a same bug about the 10k extra time
I also have a same bug about the 10k extra time
Community ManagerHi 23f7042e9acd68af, s1dy8yr9bx51 and kimoelsheikh591,
We released a new update today. Can you see if it's fixed this for you?
Thanks,
EA_Lanna
Community ManagerHey folks,
As it's been quiet here since, I'll take that as a sign that the update did the trick! 😄🤞
Thanks again for reaching out and Happy Gaming o/
EA_Lanna
