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SamSpade527's avatar
SamSpade527
Seasoned Newcomer
3 months ago
Solved

Extra time free pic greyed out

My extra time free pick won't let me select it for the 2nd day in a row. I logged out, logged back in. I un-installed the game and reinstalled it and it's still grayed out. Please help.

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  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    3 months ago

    Thank you for reporting this issue. Our team will investigate to determine what may be causing it. Please restart your device and sign back in to help synchronize your account. 

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    3 months ago

    Hi SamSpade527​

    We released a new update today. Can you see if it's fixed this for you?

    Thanks,

    EA_Lanna

  • SamSpade527's avatar
    SamSpade527
    Seasoned Newcomer
    3 months ago

    Yes. I was able to get my free extra pick now, thank you

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    3 months ago

    Excellent, thanks for letting us know! 😄

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