Extra time not working - "Sorry, something went wrong"

Extra time is not openning every time since tuesday when i try to open MY extra time after few second it says SORRY SOMETHING WENT WRONG, PLEASE TRY AGAIN LATER. Please fix this issue and i see its not only me but hundreds of people cant access the extra time section. Please reply or make a public anouncement.

I have already tried several steps to resolve the issue with my game, including restarting the app, checking my internet connection, clearing the app cache, and ensuring that the game is up to date. Despite these efforts, the problem still persists. I would appreciate it if you could look into this matter and let me know if there's a fix available or if it’s a server-side issue. For your reference, my game details are as follows: UID: snip,  Username: Mr.Aura, Device: Realme Note 60x, Conection type: Wifi and Cellular data and Region: Russia. 

Eagerly waiting for a fix, thanks.

(CM: Edited to remove User ID. Keep it secret, keep it safe! 🧙‍♂️)

In the login processes in the extension section of the game, "a bug has occurred, please try again later." I warn you. I encounter this problem in the last 5-6 pieces. I couldn't use my tokens inside. There was a possibility of a high-gene player in the account of the person I used. The game is constantly played and I am a person who buys products. I don't have to deal with such nonsense. Due to the fault of your system, the money I spent to remove the 109 Ronaldo card was officially wasted. And still this problem is solved. I am experiencing a serious victimization due to this problem and I request that this victimization be removed. Otherwise, it will be damaged, my trust in the fc mobile family will be broken and I will buy anything and delete the game. By never recommending the game to people, I prefer that they can experience the situation with me and definitely do not make in-game purchases. I am faulty due to the fault of your system. You must give satisfactory prices to compensate for my loss.

Game account username: FENERİST

User ID: [Removed for safety reasons]

I request that all damage be repaired and the problems be eliminated. You are wrong if you can solve the problem by sending a 103-gene player. I am a 109 gen player from those packs. After all, I spent money buying a package to come out.

CM note- User id was removed. Please do not share it in public forums. 

When I try to enter the extra time, a notification appears telling me that the extra time is not working pls help EA sports 

I cannot access Extra Time, "Sorry something went wrong. Please try again later"

are they really gona fix this extra time **bleep** and compensate us for not being able to open extra time pick from last week or not?

same thing is happening with me and many other players but they arent fixing it let alone compensating for it

Subject:  Unable to Access "Extra Time" Mode in FC Mobile 25

Hello EA Team,

I'm experiencing an issue in FC Mobile 25 where I'm unable to access the "Extra Time" section. Whenever I try to open it, I receive an error message that says:  "Sorry, something went wrong. Please try again later." I am facing this issue from last 5 days. I would also like to request some compensation, as I was unable to open the Extra Time Pick last week, which caused me a significant loss.

I have already tried the following steps:

Restarted the app

Checked my internet connection

Cleared the app cache

Made sure the game is up to date

Despite these steps, the issue still persists. I would appreciate it if you could look into this and let me know if there's a fix or if it's a server-side issue.

My game details:

EA ID : i2mqhmmsvnck

Username: DreamzUp

Device: Lenovo Tablet

OS: Android 11

Region: India

Thank you for your help.

Best regards,

[DreamzUp]

Fix this please😭

Mine isnt working either.  Here are my details:

user ID: cannot say

device name: iphone SE 2020

connection type: wifi

region: united kingdom 

please fix this as soon as possible

it has been happening for two days.