Re: Malen Bug Ruined Game

Dear EA SPORTS FC Mobile Development Team,

I am writing to express my serious concern regarding the recent Donyell Malen Star Signings glitch in FC Mobile 27 and the unfair imbalance it has created within the player community.

As a Free-to-Play (F2P) player, I missed the opportunity to benefit from this glitch. Many other F2P and Pay-to-Play (P2P) players also missed it, while those who exploited it gained enormous amounts of Star Shards and other valuable resources.

What makes this situation even more disappointing is that, during previous glitches, players who missed those opportunities were not given proper compensation. Many honest players were left behind without any meaningful resolution.

This time, we sincerely request EA not to repeat the same mistake. Every player deserves equal treatment, regardless of whether they are F2P or P2P, whether they exploited the glitch or missed it entirely.

Our proposed compensation package

We respectfully demand the following compensation for ALL players:

• 20,000 Gems
• 20,000 Star Shards
• 30 Draft Vouchers
• Additionally, either:
  • 3× Pick 2 out of 5 players (122–123 OVR), OR
  • 3× Pick 1 out of 5 players (122–123 OVR)

Regarding players who benefited from the glitch

We also request that EA investigate accounts that exploited the glitch and remove the excess Star Shards obtained through it, wherever technically possible.

However, these players should still receive the same compensation package as everyone else. The purpose is not to discriminate against anyone but to establish a fair and balanced game environment for the entire community.

Our expectations from EA

We request that EA:

1. Acknowledge the issue and its impact on the community.
2. Provide equal and meaningful compensation to every player.
3. Address the unfair advantage gained through the exploit.
4. Ensure that players who missed previous glitches are not once again ignored.
5. Communicate transparently about the final resolution.

FC Mobile has a passionate community that invests significant time, effort, and resources into the game. Fair compensation would help restore trust, maintain competitive integrity, and demonstrate that EA genuinely values its entire player base.

We sincerely hope that this time, our voices will be heard and that the development team will take meaningful action.

Thank you for your time and consideration.

Sincerely,
A Dedicated FC Mobile F2P Player