Forum Discussion

gb2oo89d3and's avatar
gb2oo89d3and
New Novice
21 days ago
Solved

FC Box took more FC Points than it was supposed to

I had 195 FC Points. The next box opening was supposed cost 50 points, but instead it took 100 fc points, so my balance dropped to 95.

ios
  • EA_Vendcera's avatar
    EA_Vendcera
    19 days ago

    Hey everyone!

    There was indeed a small display issue that deducted double the FC Points. This was only a virtual issue and restarting the game would have shown the correct balance again.
    This has since been fixed and you should all see your FC Points balance properly now.

    Thanks for flagging this to us! By the way, I've moved more posts with the same reports into this thread.

8 Replies

  • IgorGTYTB's avatar
    IgorGTYTB
    Newcomer
    21 days ago

    Title explains itself but it happened on Yaya Toure’s box when i did the third spin, and before the third spin i had 364 went for the 350 FP spin and after the spin it just outputs negative FP and it wants me to pay double the FP i would need to run the box again

  • Lightkingdom3's avatar
    Lightkingdom3
    Seasoned Newcomer
    21 days ago

    I also opened the 50 fp and it took 100 I was on 260 now I am on 160 I should be on 210
    User TwikCity 

    *snip*

    Why did It deduct 100 instead of 50

    (CM: Edited to remove User ID. Keep it secret, keep it safe! 🧙‍♂️)

  • q5iuumyay94d's avatar
    q5iuumyay94d
    Rising Newcomer
    21 days ago

    I had loaded 1000 fc points and spinned the yaya toure box 2 times 50 and 100 each , so 150 should be deducted but 300fc points was deducted and now I have 700 only, what is this ea, this was my first ever top up btw!!

  • q5iuumyay94d's avatar
    q5iuumyay94d
    Rising Newcomer
    21 days ago

    Same here i opened twice it should cost 50+100 but took 300 fc points from me

  • Lightkingdom3's avatar
    Lightkingdom3
    Seasoned Newcomer
    21 days ago

    Same here

     

    https://forums.ea.com/discussions/fc-mobile-bug-reports-en/fc-box-took-more-fc-points-than-it-was-supposed-to/13358057/replies/13358313

  • EA_Vendcera's avatar
    EA_Vendcera
    Icon for Community Manager rankCommunity Manager
    19 days ago

    Hey everyone!

    There was indeed a small display issue that deducted double the FC Points. This was only a virtual issue and restarting the game would have shown the correct balance again.
    This has since been fixed and you should all see your FC Points balance properly now.

    Thanks for flagging this to us! By the way, I've moved more posts with the same reports into this thread.

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