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Kubuss_134's avatar
Kubuss_134
Rising Newcomer
2 days ago

Fc mobile Bug store 20005

Hello 

In FC Mobile, store prices do not appear (I only see "-" ). When I try to buy something, I get error 20005.

I am logged into Google Play,  have payment methods added, and purchases work in other games. The issue only happens in FC Mobile on multiple devices. 

Please help, because I want to buy something in this game.

android

1 Reply

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    4 hours ago

    Hey Kubuss_134​  Please check if your device language is set to English. If it is not, change the device language to English and then launch the game again to see if the issue is resolved. If the problem persists, please also try the following steps:

    • Clear the FC Mobile app cache.
    • Disable any VPN or proxy service running on your device.
    • Make sure that time,  date and region are set correctly  

    Let us know if you need more help. 

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