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Ahmedhaland's avatar
Ahmedhaland
Seasoned Newcomer
1 day ago
Solved

FC Mobile Error 1000 – Unable to Access Account After Signing in with Apple ID

Hello EA Support,

I’m experiencing an issue when trying to access FC Mobile. I log in using my Apple ID, but immediately after signing in, I receive the following error:

UNKNOWN ERROR [1000]

Error Reference: VGQeQlmWlkInwGKz45EXXM

Device: iPhone 14 Pro
Login method: Sign in with Apple ID

I’ve tried connecting through both Wi-Fi and mobile data, but the issue persists.

The error occurs immediately after successfully signing in, preventing me from accessing the game.

I’d appreciate it if your technical team could investigate whether this is an authentication issue or a problem with my account.

Thank you for your assistance.

ios
  • EA_Pulsar's avatar
    EA_Pulsar
    1 day ago

    Hi everyone. Thank you all for your reports and patience while our team worked on this!

    I am happy to share that this issue should now be fully resolved. Please restart your game and try logging in again. Let us know in the comments below if you are able to log in successfully, or if you still experience any issues!

62 Replies

  • 5nkhh5mgtzwo's avatar
    5nkhh5mgtzwo
    Rising Newcomer
    1 day ago

    I am getting this error ea i have done everything with my internet but its still not working please fix it i have a 127 ovr team i did a lot of work 

     

  • k95mi5j9zkcw's avatar
    k95mi5j9zkcw
    Seasoned Newcomer
    1 day ago

    I am trying to open fc mobile on my Iphone 13 and it says unstable connection so I turn off my wi-fi and it says the same thing then I tried redownloading the game it didnt work so i restarted my phone and I still face the same issue.

  • Anth0ny0911's avatar
    Anth0ny0911
    New Novice
    1 day ago

    Hello i would like to make a note that my fc mobile is not luanching and im getting a error 1000 code and i havent done anything wrong

  • p153lyj16m9d's avatar
    p153lyj16m9d
    Seasoned Newcomer
    1 day ago

    My FC Mobile account suddenly stopped working and shows UNKNOWN ERROR [1000] immediately upon launching the game.

    I tested my account on two different devices and different internet connections (Wi-Fi and mobile data), but the same error appears.

    Other FC Mobile accounts work perfectly on the same devices and networks.

    My account is linked to Facebook, EA Account, and Apple ID.

    Please investigate my account and help restore access. I do not want to lose my progress.

  • hjk3f9oq59du's avatar
    hjk3f9oq59du
    Newcomer
    1 day ago

    Same issue I tried logging in so many times and keep getting unknown error 1000. Please help me I have 127 ovr and spent a lot of money on the game. 

  • mariozavala7's avatar
    mariozavala7
    Seasoned Newcomer
    1 day ago

    Hi getting a login error trying to login using Apple account on a IPhone 18 Pro Max in USA 

    tried resetting connections, using vpn, uninstalling app with no success 

    UNKNOWN ERROR[1000]

    , something unexpected went wrong. Please make sure you have a reliable network connection and try again.

    [JWIox3OBkSsHeFmdEEtSgA]

  • p153lyj16m9d's avatar
    p153lyj16m9d
    Seasoned Newcomer
    1 day ago

    I’m experiencing exactly the same issue. My account stopped working suddenly, and Error 1000 appears on multiple devices and different networks. Other accounts work normally. Hopefully EA can investigate this issue and restore access for both of us.

  • p153lyj16m9d's avatar
    p153lyj16m9d
    Seasoned Newcomer
    1 day ago

    I’m experiencing exactly the same issue. My account stopped working suddenly, and Error 1000 appears on multiple devices and different networks. Other accounts work normally. Hopefully EA can investigate this issue and restore access for both of us.

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