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Hi there. Sorry to hear FC Mobile freezes when you select Kick Off. Please check the following settings on your device:
- Make sure your region is set correctly.
- Set date, time and time zone to automatic.
- Restart your device and test the game again.
- Change your screen gestures (if used on phone) to buttons
- . Please try installing and launching FC Mobile with another Google Play or Apple ID account, where possible.
Please let us know your device model, operating-system version, region, and whether the game works normally when tested with another account.