Very serious network bug
Hello EA support team I am a mobile FC Player with ID875248487349633024 Want to report a bug or script against a ranked match that occurred between me (FZR_DREAM) against Opponent (Satrialallma) At the start of the match I was hoping to be 1-0 up with Del Piero's 119th goal but suddenly I experienced broken frames and incredible lag to the point where my players couldn't move even though my ping was Everything was fine, and as the match neared its end, a "reconnecting" warning appeared. And the match ended with a score of 1-3 (I lost) I had troubled my opponent with a nickname(Satriallma) With accusations of network cheating. The match took place on August 30, 2026 at 12 midnight. I hope you hear our voices and give us compensation. I did not ask for any item prizes at all Whatever I just want my Star rank back, thank you. From the player nicknamed (FZR_DREAM AND ID: 875248487349633024) and Video Proof of Lag Switch / Network Cheating:https://drive.google.com/file/d/1jsh5udiMm7ak_goxWMnCnCWqjcIqP7eo/view?usp=drivesdk29Views1like3CommentsWeekend Cup H2H – Reconnection Hack Report: Domcute
@EASPORTSFC I encountered a player named Domcute in Weekend Cup H2H who appeared to abuse the reconnection hack/exploit. The match ended without a result, so I couldn’t report the player through the game. Please investigate Domcute and check the match/server logs to determine whether the reconnection exploit was deliberately used. Players shouldn’t be able to gain an unfair advantage by abusing connection exploits. Please also provide a proper reporting option for matches that end without a result. #FCMobile #FCMobileUpdate #EASportsFC #FCMobileCheating12Views0likes0CommentsSubject: Game Disconnection Issues & Account Dynamic Luck Inquiry
Message: Dear EA Sports FC Mobile Support Team, I am writing to report a persistent and critical issue affecting my gameplay experience in the Head-to-Head (H2H) mode. Despite having a stable internet connection, every time I play online matches, I suffer from severe lag spikes and sudden disconnections, which result in automatic losses and unfair reduction of my rank. I have already tried all standard troubleshooting steps—including resetting network settings, switching APN/DNS configurations, and testing different connection modes—but the issue remains completely unresolved on your servers' end. Additionally, I would like to express my severe disappointment regarding the pack odds on my account. I have spent over 100,000 coins on packs multiple times, only to receive the lowest possible rewards continuously. This complete lack of dynamic luck balance, combined with the constant match disconnections, makes the game unplayable and extremely frustrating. I kindly request your technical team to: Inspect my account’s connection routing and server sync for online matches. Review my account log to fix any underlying server-side bugs causing these constant disconnections and bad pack draw rates. Account Details: In-Game Name: Ahmed Device: Android Region: MENA Looking forward to your swift response and a clear resolution to these issues. Best regards, Ahmed13Views0likes0CommentsFC Mobile Lagging After 7s Update
FC Mobile has been lagging and stuttering badly since the latest 7s update. Before the update, the game ran smoothly with no issues. Now, even the main menu is constantly lagging and freezing. My Wi-Fi connection is stable and my RAM usage is normal. I have already tried clearing the cache, lowering the graphics settings, and restarting my device, but the problem still persists. Please look into this issue as it seems to have started after the latest update..13Views1like0CommentsFCM-CLUB IS LOCKED
Hello EA Support Team, I am experiencing an issue with the Club feature in FC Mobile. Since I downloaded and started playing the game, my Club has been locked and I have not been able to access or use the Club feature. The Club section shows as locked, as shown in the attached screenshot. I have already tried restarting the game and checking the available game features, but the Club is still locked. Could you please check my account and let me know why the Club feature is locked and whether it can be unlocked? I have attached a screenshot showing the issue. Thank you for your help.64Views0likes4CommentsProblem in numero event
Hello, I have a problem with the Numero event in FC Mobile. I completed the first Skill Game in the Daily Training section successfully. After finishing it, I received the message confirming that the challenge was completed and I received 80 Numero event points. However, the next Skill Game is still locked and says: "Unlocks after completing the previous Skill Game." Also, the progress at the top still shows 0/3, even though the first Skill Game has a green check mark indicating that it was completed. This issue has been happening for 3 days, and I have already tried restarting the game and clearing the cache, but nothing worked. Please check and fix my event progress, as I cannot continue the Daily Training path. I have attached screenshots showing the issue.18Views0likes0Comments