FC Mobile H2H Is Unplayable

Hi EA Support Team:

I previously reported this issue, but it still has not been resolved. I have been experiencing severe connection issues in Division Rivals since around mid-August 2026.

• H2H is severely affected: matchmaking usually finds an opponent successfully, but 7–8 out of 10 matches fail to enter the actual match, resulting in the “Network Problem (Pomegranate)” error.
• My ping is usually around 50–100 ms.
• I am using an iPhone 15.
• I am not using a VPN or proxy.
• Before mid-August, H2H worked normally.

I have already tried various troubleshooting methods, including different network connections, 4G/5G, reinstalling the game, and switching the in-game language.

I am extremely frustrated after dealing with this for weeks. I have tried multiple troubleshooting steps on my end, yet H2H is still effectively unplayable. This ongoing issue has seriously affected my experience with the game.

Please take this issue seriously and investigate it.