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screaaaam's avatar
screaaaam
New Novice
2 months ago

Fc points

I purchased FC points. My bank account was debited but the FC points were not credited. UID : [Removed for account safety]
android
EA_Pulsar's avatar
EA_Pulsar
Icon for Community Manager rankCommunity Manager
2 months ago

Hey screaaaam​ Have you tried restarting your game to refresh your transaction? Do you see that transaction as already completed on the purchase history on your Google account? 

  • screaaaam's avatar
    screaaaam
    New Novice
    2 months ago

    I see it as completed from my Google profile and bank account, but the in-app purchase has not been added to my account.

  • 7660290431471288's avatar
    7660290431471288
    Rising Rookie
    2 months ago

    766029043147128832 is my user ID, I'm having the same problem!

    Google Play Market approved my purchase. I can show screenshots from our messages.

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