Forum Discussion

3kesw0nli82b's avatar
3kesw0nli82b
Newcomer
1 month ago

FCM Level 25 - "My Club" locked / Tutorial Softlock

Hello. My account is Level 25, but the "My Club" tab is locked. When I try to do the tutorial quests (Rank Up or Train player), I get the "Sorry, this feature is currently unavailable" error. Cleared cache, updated the game, and tried another device (Android) - nothing helps. It is a server-side account bug. Please fix my UID :[The text has been removed from public view.]

2 Replies

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    1 month ago

    Hi, and welcome to our forums! Thanks for reporting this. I've forwarded your account details to the team so they can review them. 
    For your privacy and security, please do not post your UID publicly. 

    Thank you for your patience while we look into this.

  • d0bpyrhi8jug's avatar
    d0bpyrhi8jug
    Traveler
    2 days ago

     

    Hello, EA Support.

    I have a problem with my FC Mobile account. The Club feature has been locked since the first day I created my account.

    My account is now Level 19, but the Club section is still locked. I downloaded the game from the Google Play Store, updated it to the latest version, and restarted the game, but the issue remains.

    My uid-1126815274857627648

    Could you please check my account and unlock the Club feature?

    Thank you.