Game froze at the start of matches.
Product: EA SPORTS FC Mobile Platform:Android Phone What's your device's make and model? Xiaomi 11T Pro What's your device's firmware? Android 13 What is your game version? Latest In what game m...
Forum Discussion
When I shoot the ball in any mode in the game, the screen stops, as in the picture, but the game continues to play ، I got this error in the VSA attack and vs computer , I tried clearing and re-downloading the game and clearing the cache and nothing changed , Knowing that the problem has been in the game since yesterday. What can I do to solve this problem ?
EA_Illium
EA Staff (Retired)
EA Staff (Retired)Thanks for sharing your experience with FC Mobile, Depending on your device can we try going through our troubleshooting guide?
Mobile (Android)
Troubleshooting EA mobile games on Android devices
Mobile (iPad and iPhone)
Troubleshooting EA mobile games on iPad and iPhone
If this continues would you be able to share the following information in a Private Message?
Player ID:
Device (make/model):
Are you getting an error message?
When did this start happening?
Do you have any pending updates?
Cheers,
I have the same problem
Player ID: 763705899484233728
Device (make/model): Vestel Venus / Z20
Are you getting an error message? No
When did this start happening? last a few days ago
Do you have any pending updates? No
Are EA fixed the problem in your accounts guys ?
In my account NO ...
No.
