Game loading screen - "Choose Account"
Hello EA sports, I'm having a bit of an issue with my game I do not know if it's something with the app or that's going on in the game. Just today 4/13/26 I tried opening the game to play it for a li...
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Been facing this issue my self, trying to change accounts from the one which has EA logged in and Google play logged in.
Okay, here's what's happening, from the account which I have Google play logged in when I press link account and press Facebook, the game is supposed to identify that there is another account that is already linked to Facebook then comes the choose account. But what's happening now is when I press the link Facebook, its not showing that another account is linked but the current logged in account (google play account) is the one that's linking with facebook...which is causing the conflict because it can't link because there is another account already linked. So it then starts loading and loading.
I tried clearing both the cache and data of the game, and tried again. It worked, but sometimes its not. Right now its stuck again on the choose account.
To answer you questions:
Did you recently change the Google Play account used in the Google Play Store app? - NO.
Did you see any error message in-game before the account got stuck? - NO
At the “Choose account” step, are you selecting one of the accounts shown and still getting stuck? If so, which account are you selecting when trying to continue? - I cant choose because when the game starts its behind the loading screen already.
Same here
EA_LannaCommunity Manager
Hey ms602oa4q54k,
Same here
Does this mean:
- You haven't recently changed the Google Play account used in the Google Play Store app?
- You didn't notice any error messages in-game before the account got stuck?
- And you can't choose an account at the “Choose account” step because the screen is still loading in?
- EA_Lanna
6 to7 hours before that I played the scouting campaign in the live event section but didn't receive my reword of 200 rank up and coin. I dont know if both of those problems are related or not.
For your first question it's a no
For the second one yes when trying to first signin I think I saw an error for a bad connection then I tried to change from wifi to data and when tried it again, that's when the issue starts to come back
For the last question it's a yes it's always loading in but right before that it download for an update and 4.5 megabits of files as it does always
- EA_Lanna
Hi ms602oa4q54k,
For the last question it's a yes it's always loading in but right before that it download for an update and 4.5 megabits of files as it does always
By "it's always loading in", do you mean the loading symbol finishes, and you can select which account you want to log in with? OR that it starts to load into the page, but never finishes, so you can't select the account you want to log in with?
- EA_Lanna
